Frequently Asked Questions 

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  • Although you may have a variety of options for visits with a membership, you may see any provider you wish at any time by selecting an “a la carte” service.

  • With a Primary Care membership, there is no limit on how many visits you are eligible for. With multiple service memberships, each tier will outline the details of how many visits and what services are included in each membership.

  • Generally speaking, no. We aim to keep our price points at an affordable rate. We are able to eliminate much of the red tape associated with healthcare billing which enables us to provide exceptional service with the added time that we save. We accept Flex Spending and HSA dollars to help cover the cost of our services. We see more and more clients choosing their preferred team of caregivers with out-of-pocket costs that empower them to be an active participant in their health needs and only paying for what they need as they go. High-deductible plans are great for emergency care, though the costs over a lifetime significantly add up.

  • Memberships will automatically renew annually, so you can rest easy knowing we are here for you throughout time. Should you decide to cancel for any reason, you may do so by calling our Main Clinic line at: 952-248-0716, 60 days or more, prior to your anniversary. Any cancellations within your 60-day anniversary date will incur a $175 fee that will be applied as a one-time cost billed at the time of cancellation.

  • Initial visits generally require 60-90 minutes of time with most of our providers, including Primary Care. Subsequent visits can range from 15 minutes to 75 minutes in length, depending on the type of service or class.

  • While we feel our pricing is honest and fair in seeing our experienced medical staff, we may offer discounts in the way of referral incentives, event hosting, or on services that are bundled in a membership.

  • Your provider will give you a preliminary plan during your first visit. For natural care services (acupuncture, chiropractic, massage, nutrition, I.V. nutrition, physical therapy, stretch therapy, yoga, and mental health), you may expect up to 10 weekly visits to see results.

  • Our cancellation policy exhibits a 48-hour courtesy call/email to avoid fees. We charge a flat rate of $40.00 for any cancellation that is non-emergency within 48 hours of your appointment. Re-scheduling at the time of cancellation can avoid this charge